info@wyzr.com.bd +880 1711-000000 Gulshan, Dhaka, Bangladesh

Full-Spectrum BPO, KPO & IT-Enabled Services

Four service lines, one accountable partner. Mix and match what your business needs, when it needs it.

01 — BPO

Business Process Outsourcing

WYZR runs the frontline and back-office work that keeps your business moving — with the same care and accountability your customers expect from your own team. Our agents are trained on your tone, your policies and your tools before they ever pick up a ticket.

  • 24/7 voice, chat & email customer support
  • Order processing, billing & back-office support
  • Data entry, documentation & records management
  • Multi-channel query & complaint resolution
Always-on, always accountable
Insight you can act on
02 — KPO

Knowledge Process Outsourcing

Beyond process work, our KPO team digs into the data behind your business — surfacing the trends, risks and opportunities that shape better decisions. We handle the heavy lifting of research and analysis so your leadership can focus on strategy.

  • Market & industry trend research
  • Competitive intelligence & benchmarking
  • Customer behaviour & sentiment analysis
  • Business intelligence reporting & dashboards
03 — ITeS

IT-Enabled Services

Technology keeps operations running — and when it breaks, your business shouldn't stall. Our ITeS team provides technical support and digital workflow management so your systems, and the people who rely on them, stay productive.

  • IT helpdesk & technical support
  • Software-enabled workflow & ticket management
  • Digital documentation & systems support
  • Remote infrastructure & application support
Technology that stays out of your way
The right people, ready fast
04 — Staffing

Staffing & Talent Solutions

Need a dedicated team without the overhead of hiring in-house? We recruit, train and manage remote talent that plugs directly into your operations — giving you the flexibility to scale up or down as your business changes.

  • Dedicated remote team placement
  • Transparent, flexible engagement models
  • Fast onboarding & ramp-up
  • Ongoing performance management
Our Process

How We Deliver

Every engagement follows the same disciplined path — no matter the service line.

Scope

We define objectives, volumes and success metrics together.

Recruit & Train

We build a team matched to your requirements and brand standards.

Go Live

Operations launch with clear SLAs and reporting cadence.

Review

Regular performance reviews keep quality on target and improving.

Industries

Experience Across Sectors

FAQs

Common Questions

Timelines depend on scope and team size, but most engagements move from kickoff to a trained, live team within a few weeks. We'll give you a clear timeline once we understand your requirements.
Yes — our engagement models are built to flex. Many partners start with a small pilot team and expand as volumes and trust grow.
Absolutely. While our delivery team is based in Dhaka, we support clients across multiple time zones and regions.
Every engagement includes defined SLAs, quality checkpoints and access controls appropriate to the sensitivity of the work, reviewed regularly with your team.

Not Sure Which Service Fits?

Tell us about your business — we'll help you figure out the right starting point.

Talk to WYZR